Frequently Asked Questions
Everything you need to know about your Dresmy experience
How can I track my order?
Once your order has shipped, you will receive an email with a tracking number and a link to monitor your package's journey in real-time.
What is your return policy?
We offer a 30-day return policy for all unworn items with original tags attached. Simply visit our returns portal to start your request.
Do you offer international shipping?
Yes, Dresmy ships to over 50 countries worldwide. Shipping costs and delivery times vary depending on your location and will be calculated at checkout.
How do I find my correct size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our size chart to ensure the perfect fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Buy Now Pay Later options like Klarna and Afterpay.
Are your materials sustainably sourced?
At Dresmy, we prioritize ethical manufacturing. We are committed to increasing our use of organic cotton and recycled fabrics across our seasonal collections.